CASE STUDY
Trunexa Technology Selects Custom INITIUM Solution for Advanced Diagnostics Build Quality
OEM-grade software integration with industrial-grade hardware meets demanding technical requirements
QUICK FACTS
Customer: Trunexa Inc.
Application: Technology development and testing operations
Location: Pointe-Claire, Quebec
Challenge: Required OEM-level software with complete fault diagnostics
Teal Solution: INITIUM 30 with custom software package and lifetime licensing
Key Differentiator: Advanced error handling and diagnostic capabilities
Installation: June 2025
The Challenge: When Standard Software Isn't Enough
Trunexa Inc., a technology development company based in Pointe-Claire, Quebec, required charging infrastructure that could meet their demanding technical requirements. As a highly technical organisation developing advanced solutions, they needed more than basic charging functionality.
The challenge wasn't just about power delivery—Trunexa required OEM-level software with complete fault diagnostics capabilities. Their technical operations demanded detailed error handling, comprehensive diagnostic data, and the ability to monitor and analyse charging performance at a granular level.
Standard charging solutions typically offer basic operational software without the advanced diagnostic features that technical organizations require for their sophisticated testing and development environments.
The Teal Solution: Custom Software Integration for Technical Operations
Teal engineered a custom INITIUM 30 solution specifically configured for Trunexa's technical requirements. Rather than forcing them to adapt to a standardised solution, we configured advanced management software with comprehensive error handling and fault diagnostics features to match their exact operational needs.
Our ground-up engineering approach allowed us to provide OEM-level software integration with lifetime data access and software licensing. This configuration delivers the detailed diagnostic capabilities and data transparency that technical organisations require, something standardised offerings simply cannot provide.
This flexible configuration provided Trunexa with several operational advantages:
Advanced Diagnostic Capabilities - Complete fault diagnosis and error handling for technical analysis
Lifetime Software Licensing - No ongoing software fees or subscription costs
Industrial-Grade Construction - Full aluminium body with stainless steel fasteners for durability
Seamless Integration - Hardware and software designed to work together from the ground up
Proven Technical Performance
The INITIUM 30 installation has demonstrated the reliability and sophistication that technical organisations require. The combination of industrial-grade hardware construction and advanced software capabilities ensures consistent performance for demanding applications.
Key Performance Highlights:
Advanced diagnostic software - Complete fault analysis and error handling capabilities
Industrial-grade build quality - Full aluminium construction with stainless steel fasteners
Seamless integration - Hardware and software designed for optimal compatibility
Lifetime software licensing - No ongoing costs for diagnostic features and data access
The installation has successfully provided the advanced diagnostic capabilities and build quality that Trunexa's technical operations require. The lifetime software licensing ensures ongoing access to diagnostic data and features without recurring costs.
"The hardware is slick and works seamlessly with the software that TEAL provided. Excellent build quality and value. Full aluminium body and stainless fasteners. It is an industrial grade product."
Amin Sarvestani, Strategic Technology Advisor for Trunexa Inc.
Technology Development Applications
This Trunexa success demonstrates how Teal's engineering flexibility solves challenges that standardized charging solutions cannot address. Our ability to configure exact solutions with advanced software capabilities makes Teal particularly valuable for technology organizations where detailed diagnostics and industrial-grade reliability are essential.
Similar applications where flexible configuration matters:
Technology development requiring advanced diagnostic capabilities
Testing facilities needing detailed fault analysis and data logging
Industrial applications demanding robust construction and reliability
Technical organizations requiring OEM-level software integration
Ready to Configure EV Charging That Meets Your Technical Requirements?
Every technical operation has unique requirements. Our engineering team designs solutions that match your specific operational needs rather than forcing you to adapt to standardized offerings.